About Us

Why Ray’s

  • Family owned and operated since 1979
  • AAA approved auto repair
  • A.S.E. Certified technicians
  • Napa Auto Care Center
  • Napa Truck Care Center
  • Member of the Automotive Service Association
  • Better Business Bureau Member / Accredited Website
  • North Coast Regional Chamber of Commerce Member
  • State of the art Testing Equipment & Diagnostics
  • Commercial Fleet Maintenance Specialists
  • Always Free estimates
  • Always Free AAA Maintenance Inspections (AAA membership not required)
  • Fully insured
  • Emergency roadside vehicle service during normal business hours
  • Will arrange 24 hour towing service
  • All worked GUARANTEED!

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Ray's Auto and Truck has been providing quality car care in Avon, Ohio, since 1979. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Avon and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Ray's Auto and Truck employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Ray's Auto and Truck is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

Please be sure to go to our Shop Specials section for our current coupons and specials.

Come by and visit our clean and professional shop in Avon, Ohio.

About NAPA AutoCare

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As a NAPA AutoCare Center, we follow a strict code of ethics so customers will know up-front what to expect. As part of this code, we pledge:

  • To perform high-quality diagnostic and repair service at a fair price using quality NAPA parts.
  • To employ ASE-certified technicians.
  • To be dedicated to customer satisfaction.
  • To exercise reasonable care for the customer’s property while it is in our possession.
  • To obtain prior authorization and provide a price estimate for work performed.
  • To provide a system for fair settlement of customer complaints should they occur.
  • To maintain the highest standards of our profession.
  • To uphold the integrity of all members of the NAPA AutoCare Program.

Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare Peace of Mind Warranty, which provides our customers with 36 months/36,000 miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at more than 14,000 NAPA AutoCare locations across the country.

Ray & Jeanne Gilles started their family-owned business, Ray’s Auto & Truck Service, from their Avon home in 1979 with son Mike. The Gilles’ success enabled a move to their current state-of-the-art facility on Colorado Avenue in 1988. In 2000, a large truck shop was added to better service commercial fleets and heavy trucks. As a result of their commitment to quality and customer service, an expansion of their truck shop was completed in August 2008. They service all makes and models of cars, trucks, heavy equipment, emergency vehicles, tractors and buses. Rays specializes in commercial fleet maintenance for businesses of all sizes in all Northern Ohio. And their residential business is proud to serve some families in the area now going on three generations. Avon has grown significantly since they started the business in 1979 and they have adapted and welcomed new customers as Avon continues to grow and thrive.

Ray Gilles has been working on vehicles since he was a teenager and has learned from his many years of hands-on experience as automotive technology has evolved. As the company President and namesake of the business, he is the main contact for the business and works closely with his employees, customers, vendors, and associates. He is also the primary field technician where he prefers to work directly with customers and performing repairs and maintenance. He travels to many of the commercial customers in the area to provide services on site, as well as responding to motorists and truck drivers on the road with emergency repairs.

Mike Gilles, Ray’s son, graduated from Avon High School and the Lorian County JVS Automotive Technology Program in 1985. As the company Vice President, Mike manages the day-to-day operations of the Avon Ohio location. In addition to his administrative duties, you will find him out in the shop most days working alongside their technicians and service advisors, helping to diagnose vehicles, coordinating work with their larger commercial fleet customers, or training the younger technicians they employ through the Lorain County JVS Work Program. Mike is a Master ASE Automotive Technician and a Master Medium/Heavy Duty Truck Technician as well as several other certifications.

Ray and Mike Gilles’ decades worth of experience, in addition to that of their many skilled technicians and service professionals, has made Ray’s Auto and Truck Service a trusted shop for residential and commercial customers throughout Lorain County and beyond for over 40 years. They are known for tackling challenging work that many will not attempt and trying to find common sense solutions for their customers. Ray’s Auto prides itself on doing what needs to be done to help customers maintain and repair their vehicles so that they operate safely, without overselling work that might not be needed or can be postponed to help their customers budget repairs over time. Their Service Writers and Technicians have an honest and straightforward approach to explaining to their customers the condition of their vehicles, providing different options when available. Ray’s state-of-the-art facility has the needed tools and equipment to safely and efficiently provide high quality services.

We are a full service repair facility providing everything from oil changes to major engine work – all work is GUARANTEED! We won’t use gimmicks or elaborate offers to get your business. We want to earn your trust by providing expert, honest, reliable and friendly service to every customer – every time!

We are passing on the savings to you- from our local NAPA Auto Parts provider! 🛠💵💵

We also have the option of getting your very own Ray’s Credit Card to finance your purchases over $199, over 6 or 12 months. Apply online for your NAPA EasyPay card directly from our website and get instant approval to use the card benefits right away.

Apply here with instant approval! ⬇️
https://raysautoandtruck.com/easypay-financing/